Our Service

CONCIERGE SERVICES

Metatron hotel assist you with different tasks in hotels, resorts, and lounges, our concierge assists you by managing various tasks such as: Making restaurant reservations in our hotels and other restaurants in the city. Booking of hotels and other venues in Albania and other countries. Arranging for health club services. Suggesting nightlife localities. Booking transportation and various travel arrangements and tours of local and worldwide attractions. Procuring of tickets to special events and venues. Managing and booking your flight tickets and other services it might our dear guest need.

Guest Relation

Metatron hotel guest relation officer assisted to: Welcoming our dear guests. Attend our special guests and answer their inquiries. Explain to our guests our services and facilities. Provide information about amenities area and venues and promote services

Complete or oversee check-in and check-out of guests. Explore the amenities of accommodations, such as a computer room, exercise areas, swimming pools and restaurants or outlets. Inform front desk or housekeeping guides of special requirements and requests for guests. Plan, schedule and coordinate activities for guests. Respond to guests requests for service and assistance as needed.